General best practices in the area of People and Culture include:
KM strategies are established to facilitate appropriate cultural changes
The success of cultural changes are tracked and measured on a routine basis
The organization is strongly aware of the need for knowledge for development
Staff is fully aware of the critical nature, relevance, and impact of KM
Senior management supports a program whereby every organization member receives orientation training in knowledge for development before starting work
Cultural enablers and barriers are identified, reviewed (with supporting evidence), and acted on by senior management
Senior management and HR support and measure ongoing KM training programs
Staff or external consultants skilled in KM are utilized to educate staff on KM principles and to relate KM to day-to-day work activities and processes
