Best Practices: Technology and Systems - 5 Steps for Developing Requirements
In determining the KM systems functional requirements, it is a best practice to engage the Community of Practice. The five steps in identifying KM technology requirements includes:
Step 1: Develop Strawman Functional Requirements and Use Cases. These are typically developed based on: organization experience and industry norms.
Step 2: Conduct Focus Groups to Review, Edit, and Verify Requirements and Use Cases. This is typically cone through a review of materials with several focused groups using structure facilitation techniques to identify the final list of functional requirements
Step 3: Review and Identify USAID, OMB, and Other Technical Requirements
Step 4: Develop Evaluation Criteria Based on Functional and Technical Criteria
Step 5: Conduct Focus Groups to Rank and Weight the the importance of Evaluation Criteria
